Shipping policy

SHIPPING POLICY

Order Processing & Shipping Times

  • Orders are typically processed within 1-2 business days
  • Standard shipping delivery time is 5-7 business days within the continental United States
  • Orders are fulfilled by our trusted partner, Postal Pros

Shipping Rates

  • Standard Shipping: Calculated at checkout based on destination and order weight
  • Free shipping on orders over $75 (Continental US only)
  • Additional shipping options may be available at checkout

Shipping Destinations

  • We currently ship to all 50 United States
  • International shipping is not available at this time

Order Tracking

  • A tracking number will be emailed once your order ships
  • Track your order through your account on cousin-tonys.com

Shipping Restrictions

  • We cannot ship to P.O. boxes
  • Orders shipping to Alaska and Hawaii may require additional transit time and fees

Delivery Issues

  • If your package is damaged upon arrival, please take photos and contact us immediately
  • For missing packages, please contact us after 7 business days from the shipping date

Contact Information For shipping-related questions:

Return Shipping

  • Return shipping costs are the responsibility of the customer unless the return is due to our error
  • Return authorization must be obtained before shipping items back